Frequently Asked Questions

High-Quality Customer Support: At Sunset City, we take pride in providing our customers with top-notch customer support. Our dedicated support team is available to assist with any questions or concerns that you may have before, during, or after your purchase.

Premium Quality Products: Our high potency mushrooms are sourced from the best growers in the industry, ensuring that our customers receive the best possible product. We believe in quality over quantity and offer a variety of strains to choose from.

Informational Content: We are passionate about mushrooms and strive to provide our customers with the best possible information about the products they are purchasing. Our website features a variety of articles and resources to help educate our customers on the various strains, growing techniques, and usage.

Supportive Community: In addition to our informative content, we have a supportive Discord community that allows our customers to connect with other mushroom enthusiasts. Our community is a safe space where members can share experiences, ask questions, and learn from each other.

Continuous Improvement: At Sunset City, we are constantly striving to improve our customer's shopping experience. We
welcome any feedback or suggestions from our customers to help us grow and evolve.

View our Reviews and join our discord: Mushroom community - Learn, explore, and make new friends

Yes, we package all orders discretely in a plain bubble mailer with extra padding. Your product is sealed in an air-tight mylar bag. In addition we have both Canada & USA shipping logistics to ensure your order arrives in a safe / timely manner. Shop our most popular strains of Magic Mushrooms Sometimes we give out freebie like lemon tea packets for lemon tek! (while supplies last)

Greater Vancouver = 1-2 business days, Westcoast states / provinces = 3 - 6 days and Eastcoast = 5 - 7 days. View our Order Tracker / Shipping Estimator

Your order tracking no. is sent to your email ( please check junk if not received ), Tracking is on USPS or Canada Post

During heavy package volumes in the postal system, there may be delays in transit and processing times at distribution branches / customs. Our shipping estimates do not account for these delays. However, we always dispatch all orders within 1 business day as long as all items are in stock.

Due to the nature of our products, we normally do not offer refunds unless under special circumstances. All requests for replacements and returns must be accompanied with photos. We require this not because we don't believe you, but because they help us fix and identify issues at scale. Replacements will be sent out in accordance with our normal shipping time allowance. Items lost in the mail or patently damaged due to shipping issues and delays will, at our discretion, not count towards the one-time exchange count. Do you have additional questions or concerns before you order? No worries! Feel free to reach out to us via the Contact Us page or email us at admin@sunsetcity.ca

Yes! We accept both debit & credit cards. Please check your email for the payment link (please check your spam/junk if not in your inbox). See picture below to pay without an account.